Emails we send you
Which emails your account gets, where they come from, and what to do when one doesn't arrive.
What we send
- Welcome, once, the first time you sign in.
- Sign-in emails: verification codes, magic links, password resets, new-device notices and invitations. They arrive when you sign in, reset your password, sign in from a new device or are invited to a team.
- Note ready, each time we finish processing a note you added.
Every email comes from the notify. address of this product's domain. Replies go to support, so you can answer any email to ask a question.
When an email doesn't arrive
- Wait a minute: emails are sent in the background, and a busy moment can delay one.
- Look in your spam or promotions folder, and add the
notify.address to your contacts. - For a sign-in code, ask for a new one. Each code works only for the sign-in that asked for it.
- Still nothing? Contact support with the time you expected the email and the address it should have reached.
Your address
We don't keep a copy of your email address. Your sign-in provider holds it, and we look it up only to send an email. Change it in your account settings, and new emails go to the new address.